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How Seaforth Netball's online systems fit together
Season setup (register interest, then PlayHQ enrolment; graded teams vs NetSetGO / NSG), then fixtures, availability, lineups, and game day — in plain language.
Start here
Season architecture
Players register interest for the upcoming season first; PlayHQ then opens for official enrolment. Graded competition teams and NetSetGO (NSG) teams follow different setup paths before the weekly draw.
Before fixtures and game day, the club forms teams in one of two broad patterns — graded competition or NetSetGO (NSG). Both paths end with managers and coaches in place, then the same in-season tools apply (availability, lineups, borrowing, and so on).
Graded competition teams
Players are placed into squads from grading outcomes.
NetSetGO / NSG teams
NetSetGO (NSG) sides are manager-led; grading is not the gate to forming the squad.
Then — same season loop
Exact timing depends on club policy. If something looks wrong upstream (wrong team, missing manager), fix it before relying on availability and lineups — those tools assume team structure is correct.
Big picture
What this platform covers
This isn’t only a fixtures site — it supports the club operating model end-to-end.
Core capabilities:
- Team creation, grading, and player allocation
- Fixtures and game scheduling
- Player availability (games and training)
- Lineups and rotations
- Game day workflow
- Feedback and training planning
- Umpire allocation
- Club communication hooks (banners, wet weather, etc.)
Concept
How the online tools connect
Think of it as one pipeline. Upstream data has to be right or downstream tools misbehave.
Team structure → Fixtures → Availability → Lineup → Game day → Feedback → Training
If teams or assignments are wrong, fix them early — especially before teams are locked for the season.
People
System roles (who does what)
- Players / parents: set availability; attend games and training; communicate changes early.
- Managers: monitor availability; keep the team game-ready; organise borrowing when needed; communicate with families.
- Coaches: build lineups; run games; give feedback; plan training.
- Umpires: set availability; accept assignments; attend games.
- Admin / graders / convenors: structure teams and fixtures; system configuration; umpire assignment where applicable.
Access
Managers & coaches
Managers and coaches are appointed by each team, not assigned by the system.
The platform simply:
- links the correct person to the team
- gives them access to manage lineups, availability, and communication
Important
- The club does not automatically allocate managers or coaches
- Each team is responsible for nominating their own volunteers
How access works
Once a manager or coach is appointed:
- An admin links them to the team in Admin → Teams
- They will then see their team when they log in
- No access is granted until this step is completed
If you can't see your team
If your dashboard says "No teams assigned yet", it means:
- You have not been linked to a team yet
- OR your email doesn't match what the club has on record
Contact a club admin to be linked.
Foundation
Team Builder
Team Builder is the foundation for the season: real teams (e.g. Seaforth 12A), player membership, and balance where grading applies.
Fixtures, availability, borrowing, and lineups all assume teams and rosters are correct. If this layer is wrong, everything built on top will be wrong.
Locked teams
Locked means the club treats team membership as settled — not a place for casual shuffling.
- Before lock: admins can rebalance, move players, and align with grading outcomes.
- After lock: changes should be rare, deliberate, and approved — protects families, stats, and the draw.
- Typical timing: after grading is complete; around Round 1 (club policy).
Rosters
Player allocation
Players are placed into teams for fair grades and workable squad sizes. Issues usually trace back to imports, duplicate records, or teams not yet updated in Team Builder.
Tip: fix “player missing / wrong team” before chasing lineup or availability bugs.
Draw
Fixtures
The competition schedule: who plays whom, when, and where. Status may be scheduled, pending (e.g. weather), or cancelled.
Fixtures drive availability prompts, lineups, umpire assignments, and what families see on game day. Wrong filters (round/date) often look like “missing games” when the data is fine.
Driver
Availability
What each player commits to for games and training — available, not available, unsure, or not yet set.
This is the main input for whether lineups and borrowing work smoothly. Managers should watch no-response and unsure rows especially close to game day.
Match
Lineups
Quarter-by-quarter court positions. Goals: fair time, development, and a legal seven on court each quarter.
Common blockers: empty positions, duplicate players in a quarter, or not enough available players (borrow may be required).
Coaches: editing the lineup (court view)
In the team workspace, open Lineup board (or equivalent), then Edit. Use Court view for a diagram of the court — one quarter at a time.
- Choose the quarter with the Q1–Q4 tabs.
- Tap a player chip(their name) to set or change their position for that quarter — same position picker as grid view, so you don't have to drag on a phone.
- On an empty GS–GK slot, use Tap to assign to pick someone from the bench for that quarter (or drag a chip onto the court / bench if you prefer).
- The small Info (ⓘ) control beside the drag handle still opens player detail while you're in edit mode.
- Grid view shows the same data in a table — drag chips between cells, or tap a cell in Edit to open the picker.
Rules
Borrowing players
Fills gaps when your squad is short — must follow club / association rules.
- Typically allowed from the same age lower grade or a younger age group.
- Not from higher-grade teams.
Use the system so movement is visible and fair — avoid side deals that the portal can’t see.
Improve
Feedback & training
After games, coaches capture what worked and what to work on next. Training plans should reflect that feedback.
Structure usually covers warm-up, movement, skills, and game-like scenarios — tuned to what the last match showed.
Officials
Umpires
Accredited (Nat C+), Trainee (U12), and Junior / Club Assessed umpires are matched to fixtures using availability and club registers.
Umpire rules, pathway, and time-slot policy — how allocation, mentoring, max grade, and fair rotation work at Seaforth.
Typical issues: no availability set, inactive profile, or missing umpire role where the system expects it.
Access
Permissions
Roles limit who can change what — reducing accidents and keeping data trustworthy.
| Role | Typical access |
|---|---|
| Player | Own availability and player portal tools |
| Manager | Team hub, availability oversight, borrowing |
| Coach | Lineups, feedback, training (availability as shown) |
| Umpire | Assignments and umpire availability |
| Admin | Full club operations tooling |
If you seem to “see everything”, you may be logged in as an admin — or multiple roles are attached to your account.
Fix it
Troubleshooting
- Wrong teams visible: sign out and back in; ask an admin to check your portal roles.
- No fixtures: check round/date filters; confirm the draw is loaded for this environment.
- Can’t assign umpire: active status, availability, and role must line up.
- Lineup won’t save: missing positions, duplicates, or not enough players.
- Player missing: not on the team in Team Builder, import lag, or still in the unassigned pool.
Honest
Known limitations
- Some permission edges are still being refined.
- Fixture rows may lack court detail until corrected at source.
- Umpire workflows continue to evolve with club process.
Technical
Report a problem
For website bugs or errors, use Report a technical problem. Include what you were doing, what you expected, and what happened.
Summary
The one thing to remember
Correct teams and honest availability are the two inputs everything else depends on. Get those right early — especially right after grading or manager allocation — and the season tools work as designed.
Still need help?
Club & registration
For general club questions — registration, fixtures policy, team changes — email the secretary with your name, team, and what you tried.
secretary@seaforthnetball.com.auWebsite & bugs
For errors or technical issues, use the support form (also under Help in the menu). Admins can review tickets from the admin panel.
Report a technical problem